Last Updated: March 2026
At Bot ADA Chat, we are committed to providing a high-quality AI customer support solution. This Refund Policy outlines the terms under which refunds may be issued for purchases made through our platform, operated by Avoda INC.
We offer a 14-day money-back guarantee for all new purchases. If you are not satisfied with the performance or functionality of Bot ADA Chat within the first 14 days of your one-time license purchase, you are eligible to request a full refund.
Refund requests must be submitted within 14 days from the date of purchase. After this period, all sales are considered final and non-refundable.
To be eligible for a refund, you must have purchased the product directly from our official website. We reserve the right to deny refund requests in cases of abuse, excessive usage, or violation of our Terms of Service.
Bot ADA Chat is a digital SaaS product. Once a refund is processed, your access to the platform—including dashboard, API, and chatbot functionality—will be permanently revoked.
Approved refunds will be processed to the original payment method (Stripe or PayPal). Please allow 5–10 business days for the amount to reflect in your account, depending on your payment provider.
To request a refund, please contact our support team with your order details:
Email: support@botadachat.com
Phone: +1 470 550 6364
Include your order number and the email address used during purchase to help us process your request quickly.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with an updated effective date.
Avoda INC
145 Great Oak Dr., Athens, GA 30605
United States